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Cookie Policy

What are cookies?

Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. The cookies mean that the website will remember you and how you’ve used the site every time you come back.

Cubicast may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to this site, and understanding how visitors use this site. Cookies can also help customise this site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Types of Cookie

The table below explains the types of cookies we use on our websites and why we use them.

Category Purpose
Essential These cookies are essential for our services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions.
Analytics Analytics cookies collect information on how users interact with our websites, including session recording, what pages are visited most, as well as other analytical data. We use these details to improve how our websites function, to understand how users interact with them and to offer a better customer support experience.
Identification These cookies are set by third party services for providing additional communication channels for our users, including a chat box and comments in our blog posts.
Essential Cookies
Cookie Description Vendor
_s0 Used by Cubicast app to identify users and store session state. Cubicast
osano_consentmanager Used for storing your consent categorization (e.g., MARKETING: ACCEPT/DENY) Osano Inc
osano_consentmanager_expdate When the user’s consent expires, and Osano needs to ask for consent again. Osano Inc
osano_consentmanager_uuid The end-user’s unique user id (for consent lookups). Osano Inc
osano_consentmanager_tattles-script Essential for the functionality of of the cookie consent manager. Osano Inc
osano_consentmanager_tattles-cookie Essential for the functionality of of the cookie consent manager. Osano Inc
Analytics Cookies
Cookie Description Vendor
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Google LLC
_ga_* Used by Google Analytics to persist session state. Google LLC
__cc Used for storing the session recording details when the page is unloaded, so that it can be resumed when user reloads the page. Cubicast
_cc_uid_* Used for storing the internal Cubicast user ID after an identify API call has been performed. Cubicast
tld_domain Used by Cubicast for identifying the top level domain. Cubicast
Identification Cookies
Cookie Description Vendor
crisp-client/* Holds information about your chat session. Crisp
Controlling your cookies

You can control how you use cookies in your browser. If you wish to restrict or block the cookies which are set by any website - including a Cubicast website, you should do this through the web browser settings for each web browser you use, on each device you use to access the internet.

Information on controlling and deleting cookies, including on a wide variety of browsers, is also available at https://allaboutcookies.org

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.

About

Cubicast develops world-class session recording software for web applications, providing the means to understand user behaviour, solve related problems, view and explain app issues and show people how an app works.

Latest Updates

  • Say Hello to the New Dark Theme, Composer Enhancements, and a Brand-New Player Release
  • What's New in Cubicast October 2023
  • New Recorder and Player Releases With Performance in Mind
  • Size Limits for Assets Used in Web Pages

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