Use visual feedback to help and understand your users

See through the eyes of your users. Increase productivity for support agents, testers and web developers. Find errors, pinpoint bugs, show solutions.

Improve your Customer Support team efficiency by up to 40%

80% of time by customer care personel is spent in communication between the involved parties. Using Cubicast, you can achieve a total reduction of 50% of time spent in communication, leading to a 40% total improvement.

Session recording and playback

Cubicast is a session recording service for web apps, adapted for popular workflows. To utilise Cubicast you need an account and an active subscription plan. There is a generous free plan too.

Use

You can use cubicast in various workflows: for Customer Support, User Testing and generic website recording. Recording is either continuous or user triggered, depending on the workflow. The recordings can be embedded in other pages like youtube videos.

Privacy Protection

Sensitive data like emails, passwords are automatically obfuscated. You can define your own sections of sensitive data and protect them.

Embeddable Player

You can make your recordings public and publish them with the help of our youtube like player. Showcase application flows and actions to your site visitors. Use as how-to's inside your apps.

Lightweight

Cubicast recordings are not videos. They are pure HTML and CSS. Think of them as replicas of the recorded pages. Recordings are very light and consume minimal bandwidth.

Teamwork

Define teams of collaborators and give them access to the recordings. Assign recordings, change ownership, get notified for user actions.

Try Cubicast now! No credit card required.

Get free 15 day trial

From our Blog

Latest Posts

Moving Away From 3rd Party Cookies

Previously, the Cubicast recorder snippet was relying on 3rd party cookies to function properly. After Apple announcing that Safari now blocks all 3rd party cookies, we had to refrain from using 3rd party cookies. Our latest version now uses the following top-level domain first party cookies: …

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Capturing Uncaught JavaScript Exceptions

We are pleased to announce that our latest recorder release, supports capturing uncaught JavaScript errors. This is a major enhancement, as it gives you the ability to know exactly which of your users where impacted by what errors and the exact snapshot of the DOM when this error occured. The …

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New Adaptive Canvas Capturing With Support for WebGL Canvases

The last month we have taken a new approach on canvas capturing. The previous method we used, although it had a minimum performance impact on canvas rendering, had one significant drawback; the frame rate at which each canvas was captured was inversely proportional to the canvas size. As a result, …

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