Use visual feedback to help and understand your users

See through the eyes of your users. Increase productivity for support agents, testers and web developers. Find errors, pinpoint bugs, show solutions.

Improve your Customer Support team efficiency by up to 40%

80% of time by customer care personel is spent in communication between the involved parties. Using Cubicast, you can achieve a total reduction of 50% of time spent in communication, leading to a 40% total improvement.

Session recording and playback

Cubicast is a session recording service for web apps, adapted for popular workflows. To utilise Cubicast you need an account and an active subscription plan. There is a generous free plan too.

Use

You can use cubicast in various workflows: for Customer Support, User Testing and generic website recording. Recording is either continuous or user triggered, depending on the workflow. The recordings can be embedded in other pages like youtube videos.

Privacy Protection

Sensitive data like emails, passwords are automatically obfuscated. You can define you own types of sensitive data and protect them.

Embeddable Player

You can make your recordings public and publish them with the help of our youtube like player. Showcase application flows and actions to your site visitors. Use as how-to's inside your apps.

Lightweight

Cubicast recordings are not videos. They are pure HTML and CSS. Think of them as replicas of the recorded pages. Recordings are very light and consume minimal bandwidth.

Teamwork

Define teams of collaborators and give them access to the recordings. Assign recordings, change ownership, get notified for user actions.

Cubicast is still in beta. You can use it for free. Any feedback is appreciated.

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From our Blog

Latest Posts

Announcing Beta Support for Web Components and Shadow DOM

We are proud to announce that the Cubicast recorder now supports Web Components and Shadow DOM. This new feature establishes Cubicast as the first of its kind to support the above technologies. Using our unique DOM flattening technology, the recordings can be replayed to all popular browsers, …

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Cubicast as a Problem Reporting Tool

After lots of iterations and tries, we have released the first flavor of what is meant to be our main product: a problem reporting tool which will be the key ingredient of our support offering. What is it? With Cubicast support, users of a web app in need of assistance, can record their actions and …

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Capture Whole Page and Canvas Elements

We are excited to announce two new features: Whole page recording Capturing canvas elements Whole Page Recording What lies below the fold of a webpage? One has to scroll down to find out. But what if you want to record before even scrolling? Get a quick snapshot of everything a user can see, not …

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