See through the eyes of your users. Increase productivity for support agents, testers, and web developers. Find errors, pinpoint bugs, and show solutions. Discover who, when, and why.
80% of time by customer care personnel is spent in communication between the involved parties. Using Cubicast, you can achieve a total reduction of 50% of time spent in communication, leading to a 40% total improvement.
Cubicast is a session recording service for web apps tailored to customer support, engineering, and QA teams or individuals. To utilize Cubicast, you need an account and an active subscription plan. There is a generous free plan, too.
You can use Cubicast in various workflows, such as Customer Support, User Testing, and generic website recording. The recording is either continuous or user-triggered, depending on the use case. You can embed the recordings on other pages, like YouTube videos.
Sensitive data like emails and passwords are automatically obfuscated. You can define your sections of sensitive data and protect them.
You can make your recordings public and publish them with the help of our YouTube-like player. Showcase application flows and actions to your site visitors. Use as how-to's inside your apps.
Cubicast recordings are not videos. They are pure HTML and CSS. Think of them as replicas of the recorded pages. Recordings are very light and consume minimal bandwidth.
Define teams of collaborators and give them access to your workspaces. Assign them the appropriate role and get notified of user actions.
Try Cubicast now! No credit card required.
Get free 15 day trialWelcome our new theme, which mainly focuses on mobile usability improvements, employing a new mobile-friendly menu. Besides, it offers better battery life, eliminates screen flickering, and increases focus. Nevertheless, if you still prefer a light theme, drop us a message, and we can prioritize …
It’s been quite some time since we have communicated new features implemented in Cubicast. So here is a list of the new features added during the last months. New functionality for your website visitors Previously, we supported providing only the user name and email when using the …
We are happy to announce that we have released new versions of our recorder (v1.14.1) and player (v1.11.1), mainly focused on the performance improvements listed below. Faster recorder bootstrapping and processing of nodes The previous recorder versions required two DOM traversals for processing the …