Use visual feedback to help and understand your users

See through the eyes of your users. Increase productivity for support agents, testers and web developers. Find errors, pinpoint bugs, show solutions.

Improve your Customer Support team efficiency by up to 40%

80% of time by customer care personnel is spent in communication between the involved parties. Using Cubicast, you can achieve a total reduction of 50% of time spent in communication, leading to a 40% total improvement.

Session recording and playback

Cubicast is a session recording service for web apps, adapted for popular workflows. To utilise Cubicast you need an account and an active subscription plan. There is a generous free plan too.

Use

You can use Cubicast in various workflows: for Customer Support, User Testing, and generic website recording. The recording is either continuous or user-triggered, depending on the workflow. The recordings can be embedded in other pages like youtube videos.

Privacy Protection

Sensitive data like emails and passwords are automatically obfuscated. You can define your sections of sensitive data and protect them.

Embeddable Player

You can make your recordings public and publish them with the help of our youtube-like player. Showcase application flows and actions to your site visitors. Use as how-to's inside your apps.

Lightweight

Cubicast recordings are not videos. They are pure HTML and CSS. Think of them as replicas of the recorded pages. Recordings are very light and consume minimal bandwidth.

Teamwork

Define teams of collaborators and give them access to the recordings. Assign recordings, change ownership, and get notified of user actions.

Try Cubicast now! No credit card required.

Get free 15 day trial

From our Blog

Latest Posts

User Frustration Signals

How can you tell when users are frustrated? Typically, there are a bunch of user reactions that reveal frustration. In detail, user frustration signals fall into the categories below. Rage Clicks Rage clicks are when users click or tap several times an element of a website or app. Most of the time, …

Read more

Announcing New Pricing Model and Plans

In the past few months, we focused on a new initiative towards optimizing our infrastructure and vendor costs. As it turns out, the outcome of this process is more than rewarding for all our existing and new customers. For new customers, new pricing is effective starting today. For existing …

Read more