See through the eyes of your users. Increase productivity for support agents, testers and web developers. Find errors, pinpoint bugs, show solutions.
80% of time by customer care personel is spent in communication between the involved parties. Using Cubicast, you can achieve a total reduction of 50% of time spent in communication, leading to a 40% total improvement.
Cubicast is a session recording service for web apps, adapted for popular workflows. To utilise Cubicast you need an account and an active subscription plan. There is a generous free plan too.
You can use cubicast in various workflows: for Customer Support, User Testing and generic website recording. Recording is either continuous or user triggered, depending on the workflow. The recordings can be embedded in other pages like youtube videos.
Sensitive data like emails, passwords are automatically obfuscated. You can define your own sections of sensitive data and protect them.
You can make your recordings public and publish them with the help of our youtube like player. Showcase application flows and actions to your site visitors. Use as how-to's inside your apps.
Cubicast recordings are not videos. They are pure HTML and CSS. Think of them as replicas of the recorded pages. Recordings are very light and consume minimal bandwidth.
Define teams of collaborators and give them access to the recordings. Assign recordings, change ownership, get notified for user actions.
Try Cubicast now! No credit card required.
Get free 15 day trialOnce we had canvas capturing implemented, adding videos in the loop was a matter of time. The good news is that the latest recorder implementation now supports capturing video elements. Of course, the same limitations with capturing canvases, apply in this case as well. In order to capture videos …
Previously, the Cubicast recorder snippet was relying on 3rd party cookies to function properly. After Apple announcing that Safari now blocks all 3rd party cookies, we had to refrain from using 3rd party cookies. Our latest version now uses the following top-level domain first party cookies: …
We are pleased to announce that our latest recorder release, supports capturing uncaught JavaScript errors. This is a major enhancement, as it gives you the ability to know exactly which of your users where impacted by what errors and the exact snapshot of the DOM when this error occured. The …