Use visual feedback to help and understand your users

See through the eyes of your users. Increase productivity for support agents, testers and web developers. Find errors, pinpoint bugs, show solutions.

Improve your Customer Support team efficiency by up to 40%

80% of time by customer care personel is spent in communication between the involved parties. Using Cubicast, you can achieve a total reduction of 50% of time spent in communication, leading to a 40% total improvement.

Session recording and playback

Cubicast is a session recording service for web apps, adapted for popular workflows. To utilise Cubicast you need an account and an active subscription plan. There is a generous free plan too.

Use

You can use cubicast in various workflows: for Customer Support, User Testing and generic website recording. Recording is either continuous or user triggered, depending on the workflow. The recordings can be embedded in other pages like youtube videos.

Privacy Protection

Sensitive data like emails, passwords are automatically obfuscated. You can define your own sections of sensitive data and protect them.

Embeddable Player

You can make your recordings public and publish them with the help of our youtube like player. Showcase application flows and actions to your site visitors. Use as how-to's inside your apps.

Lightweight

Cubicast recordings are not videos. They are pure HTML and CSS. Think of them as replicas of the recorded pages. Recordings are very light and consume minimal bandwidth.

Teamwork

Define teams of collaborators and give them access to the recordings. Assign recordings, change ownership, get notified for user actions.

Try Cubicast now! No credit card required.

Get free 15 day trial

From our Blog

Latest Posts

New Events Added: Track Page Views, Clicks and User Input

Now you can automatically track page views, clicks and user input. These events will serve as the basis for our reports and on-demand funnels. Page views are tracked at all times, using both the browser extension and the JavaScript snippet. Clicks and user input can be switched on and off using the …

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How About Capturing Videos?

Once we had canvas capturing implemented, adding videos in the loop was a matter of time. The good news is that the latest recorder implementation now supports capturing video elements. Of course, the same limitations with capturing canvases, apply in this case as well. In order to capture videos …

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Moving Away From 3rd Party Cookies

Previously, the Cubicast recorder snippet was relying on 3rd party cookies to function properly. After Apple announcing that Safari now blocks all 3rd party cookies, we had to refrain from using 3rd party cookies. Our latest version now uses the following top-level domain first party cookies: …

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