Use visual feedback to help and understand your users

See through the eyes of your users. Increase productivity for support agents, testers and web developers. Find errors, pinpoint bugs, show solutions.

Improve your Customer Support team efficiency by up to 40%

80% of time by customer care personnel is spent in communication between the involved parties. Using Cubicast, you can achieve a total reduction of 50% of time spent in communication, leading to a 40% total improvement.

Session recording and playback

Cubicast is a session recording service for web apps, adapted for popular workflows. To utilise Cubicast you need an account and an active subscription plan. There is a generous free plan too.

Use

You can use cubicast in various workflows: for Customer Support, User Testing and generic website recording. Recording is either continuous or user triggered, depending on the workflow. The recordings can be embedded in other pages like youtube videos.

Privacy Protection

Sensitive data like emails, passwords are automatically obfuscated. You can define your own sections of sensitive data and protect them.

Embeddable Player

You can make your recordings public and publish them with the help of our youtube like player. Showcase application flows and actions to your site visitors. Use as how-to's inside your apps.

Lightweight

Cubicast recordings are not videos. They are pure HTML and CSS. Think of them as replicas of the recorded pages. Recordings are very light and consume minimal bandwidth.

Teamwork

Define teams of collaborators and give them access to the recordings. Assign recordings, change ownership, get notified for user actions.

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From our Blog

Latest Posts

Track Caught JavaScript Errors and Snooze Issues

We are happy to announce the following features greatly enhancing our error logging offering. Tracking caught JavaScript errors Previously, our recorder was able to track only uncaught JavaScript errors. Our latest version introduces a new JavaScript API call that allows you to track caught errors. …

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Searching Workspaces

One of the most awaited feature is finally here, and that is searching workspaces 🎉. You can search the whole workspace, or specifically for recordings and events. For Customer Support workspaces you can also search for users. The following fields are full-text indexed: title and description of …

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How to Track Custom Events

A popular feature request, has always been the ability to track custom events. Going forward, you can now track custom events by using our JavaScript API. Obviously, this kind of functionality is not available when using the Cubicast browser extension. Here is how custom events appear in the …

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